If
you run your business in Brisbane, then being careful about your
online
reputation is must. Ignoring your online reputation, you cannot
expect a long life in business world.
Plenty
of people buy your products. Some like the products, some dislike the
products. The consumers who like the product don’t go anywhere to
praise your products, but the consumers who are upset with your
products search for opportunities to express their anger since it
gives them satisfaction.
You
may say that you provide high quality products, so there is no chance
of any kind of dissatisfaction in your customers about your products.
I don’t suspect on the quality of your products. But, you cannot
disagree that exceptions are always there- if you sell one thousand
products, you cannot deny the probability that one or two of them may
contain some problems. The 998 satisfied customers would not go to
post positive reviews about your business but chances are high that
the dissatisfied customer/s would post negative reviews on the web.
For a second, we assume that all satisfied and dissatisfied customers
post their opinions about your products. Nevertheless, negative
review/s would attract more attention than the positive reviews. The
negative review/s would leave a seed of suspicion in the mind of
people who are looking for information about your products on the
web. And the seed of suspicion will discourage them to take your
products since there is no dearth of similar products in the market.
You search for one and you find 100.
An
important fact that I have not told you so far is that most of the
people in Brisbane take help of the internet to find the right
products for them. So, if anything negative appears against you on
the first page of Google search results, the negative post will
damage your image in the eyes of information seekers and compel them
to think about some other option.
So
far, you would have got the point why I have asked you to be
more careful for your online
reputation management if you are a Brisbane based
business. How to manage online reputation – are you thinking over
this? Approach an expert online reputation management company that
will tell you how you can manage your online reputation.